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Shipping & Delivery
Shipping & Delivery
Welcome to our online store! Please review the shipping policy below to ensure that your order is delivered smoothly and in a timely manner.
1. Order Processing Time
All orders will be processed within 1-5 business days. Please note that processing time does not include weekends or holidays. Orders placed after 12:00 PM EST will be processed the next business day.
2. Shipping Methods
We offer a variety of shipping methods to meet your needs, including standard shipping, express delivery, and DHL, UPS, FedEx, USPS. For large quantities of products, we provide ocean shipping services (Mason Express). Shipping costs are calculated based on order weight, carton volume, and destination.
3. Delivery Time
Delivery time depends on the delivery method you choose and your location. Standard delivery usually takes 7-15 business days, while Express Delivery and DHL Express offer faster delivery services. Shipping time by sea is about 25-30 days. Please note that delivery time may be delayed due to unforeseen circumstances such as customs inspections or weather delays.
4. Order Tracking
Once your order is shipped, we will provide you with the product's tracking number so that you can keep track of the product's shipment status.
5. Customs and Import Fees
Please be aware that customs and import fees may apply to international orders. These fees are not included in your shipping cost and are the responsibility of the recipient. We recommend checking your country's customs policies before placing an order. Thank you for shopping with us! If you have any questions about our shipping policy, please feel free to contact our customer service team for assistance.
1. Order Processing Time
All orders will be processed within 1-5 business days. Please note that processing time does not include weekends or holidays. Orders placed after 12:00 PM EST will be processed the next business day.
2. Shipping Methods
We offer a variety of shipping methods to meet your needs, including standard shipping, express delivery, and DHL, UPS, FedEx, USPS. For large quantities of products, we provide ocean shipping services (Mason Express). Shipping costs are calculated based on order weight, carton volume, and destination.
3. Delivery Time
Delivery time depends on the delivery method you choose and your location. Standard delivery usually takes 7-15 business days, while Express Delivery and DHL Express offer faster delivery services. Shipping time by sea is about 25-30 days. Please note that delivery time may be delayed due to unforeseen circumstances such as customs inspections or weather delays.
4. Order Tracking
Once your order is shipped, we will provide you with the product's tracking number so that you can keep track of the product's shipment status.
5. Customs and Import Fees
Please be aware that customs and import fees may apply to international orders. These fees are not included in your shipping cost and are the responsibility of the recipient. We recommend checking your country's customs policies before placing an order. Thank you for shopping with us! If you have any questions about our shipping policy, please feel free to contact our customer service team for assistance.
